At Daily Propane Tanks, we stand behind the quality and durability of our propane tanks and related equipment. This Warranty Policy explains the coverage, limitations, and procedures for warranty claims for products purchased through dailypropanetanks.com.
By purchasing from our website, you agree to the terms of this Warranty Policy.
1. Warranty Coverage
1.1 Manufacturer Warranty
Most propane tanks and equipment sold on DailyPropaneTanks.com are backed by a manufacturer’s warranty, which typically covers:
- Structural defects
- Weld failures
- Material defects
- Valve defects (where applicable)
Warranty duration varies by product and brand. Please refer to the product description or included documentation for specific coverage periods.
1.2 Daily Propane Tanks Limited Warranty
For products not covered by a manufacturer warranty, Daily Propane Tanks provides a 30-day limited warranty covering:
- Defects in materials
- Defects in workmanship
This warranty applies only to products purchased directly from our website.
2. What the Warranty Does NOT Cover
The warranty does not cover issues caused by:
- Normal wear and tear
- Damage caused during installation by a non-certified technician
- Misuse, negligence, or improper storage
- Unauthorized modifications or repairs
- Overfilling, mishandling, or use with incompatible equipment
- Damage due to accidents, fire, or external impacts
- Cosmetic imperfections that do not affect performance
- Commercial or industrial use (unless specified)
Propane tanks that have been filled, used, or installed cannot be returned under warranty unless the issue is proven to be a manufacturer defect.
3. Warranty Claim Requirements
To submit a warranty claim, customers must provide:
- Order number
- Product name and model
- Detailed description of the issue
- Photos or videos clearly showing the defect
- Proof of purchase from DailyPropaneTanks.com
Claims must be filed within the applicable warranty period.
4. Warranty Claim Process
Step 1: Submit Your Claim
Contact our warranty team at:
📧 info@dailypropanetanks.com
Include all required documentation for faster approval.
Step 2: Evaluation
Our team will:
- Review your submission
- Verify the defect
- Check eligibility
- Contact the manufacturer (if applicable)
This process may take 3–7 business days.
Step 3: Resolution Options
If your claim is approved, one of the following will be offered:
- Replacement unit
- Replacement parts
- Repair service (if applicable)
- Store credit or refund (case-by-case basis)
Refunds are only available when a replacement or repair is not possible.
5. Shipping Costs for Warranty Claims
Covered by Daily Propane Tanks
- Shipping costs for replacements due to verified manufacturer defects
- Return shipping labels (case-by-case)
Customer Responsibility
Shipping fees do not qualify for reimbursement when:
- The product is returned for inspection but found non-defective
- Damage resulted from misuse or improper installation
- The warranty claim falls outside the coverage period
6. Warranty Void Conditions
A product’s warranty becomes void if:
- The tank is altered, modified, or repaired by someone not authorized
- The serial number or safety labels are removed
- The tank is filled beyond its rated capacity
- The tank shows signs of tampering, abuse, or neglect
- The tank was used for unauthorized purposes
7. Limitations of Liability
Daily Propane Tanks is not responsible for:
- Any property damage, fire, or injury resulting from improper use
- Costs related to installation, removal, or reinstallation of products
- Losses due to business interruption or downtime
Our responsibility is limited to the repair or replacement of the defective product as stated above.
8. No Other Warranties
Except as explicitly stated:
- No additional warranties (express or implied) are provided
- No guarantee is made regarding performance in non-standard environments
All products must be installed and serviced by a certified propane professional.
9. Contact Us
For warranty questions or claim submissions, contact us:
📧 Email: info@dailypropanetanks.com
🌐 Website: https://dailypropanetanks.com/
🕒 Customer Support Response Time: 24–48 hours