Thank you for shopping with DailyPropaneTanks.com. We are committed to delivering high-quality propane tanks, equipment, and accessories. This Return Policy outlines the conditions under which returns, exchanges, and replacements may be accepted.

By placing an order with DailyPropaneTanks.com, you agree to the terms below.

1. Eligibility for Returns

We accept returns under the following conditions:

1.1 Return Window

• Items may be returned within 30 days of delivery.
• All returns must have prior authorization (RMA) from our support team.

1.2 Item Condition Requirements

Returned products must be:

• Unused
• Undamaged
• In original packaging
• Free from signs of installation or alteration

We cannot accept returns for items that have been used, filled with propane, installed, or modified.

2. Non-Returnable Items

For safety and compliance reasons, the following items cannot be returned:

• Used or opened propane tanks
• Tanks that have been filled with propane
• Special-order or custom-built tanks
• Clearance or final sale items
• Installed piping, regulators, or fittings
• Products damaged due to misuse or improper handling

If you’re unsure whether your item qualifies, contact our support team before initiating a return.

3. Return Authorization (RMA Process)

To request a return:

1. Email us at support@dailypropanetanks.com
2. Provide your order number and reason for return
3. Our team will review your request and issue an RMA number if eligible
4. Ship the item back using the instructions we provide

Returns sent without an RMA number will not be accepted.

4. Return Shipping Costs

• Customers are responsible for all return shipping fees unless the return is due to our error (wrong item, damaged item, etc.).
• Freight returns for large propane tanks (120G, 250G, 500G, 1000G) may incur additional handling fees.
• We do not reimburse return shipping costs unless authorized.

5. Damaged or Defective Items

If your order arrives damaged or defective:

• Report the issue within 24–48 hours of delivery.
• Provide photos and a detailed description of the problem.
• We will repair, replace, or issue a refund depending on the situation.

Failure to report damage within the required time may limit our ability to assist with carrier claims.

6. Incorrect or Missing Items

If you received the wrong item or something is missing:

• Notify us within 72 hours
• We will immediately correct the order at no additional cost to you

We may request photos to verify the error before processing the correction.

7. Refunds

7.1 Refund Approval

Refunds are issued once the returned item has been:

• Inspected
• Verified to be in acceptable condition
• Approved by our returns department

7.2 Refund Method

Approved refunds will be issued to the original payment method.

7.3 Processing Time

Refunds are typically processed within 5–10 business days after the return is approved.

7.4 Restocking Fees

Large tanks and heavy equipment may be subject to a 10–20% restocking fee, depending on the product condition and manufacturer policies.

8. Cancellations

Before Shipment

Orders may be canceled free of charge if they have not yet shipped.

After Shipment

Once an order has shipped, it cannot be canceled.
A return request must be submitted following the standard RMA process.

9. Refused Deliveries

If a delivery is refused without prior authorization:

• Return shipping charges
• Redelivery fees
• Restocking fees

…may be deducted from your refund.

10. Exchanges

We offer exchanges for unused, unopened items.
Exchanges for large tanks are subject to freight shipping fees and availability.
Contact us at support@dailypropanetanks.com to initiate an exchange request.

11. Contact Us

If you have any questions about this Return Policy or need help with a return, please contact us:

📧 Email: info@dailypropanetanks.com
🌐 Website: https://dailypropanetanks.com/

Our team is here to assist you with a smooth and transparent return experience.