Thank you for choosing DailyPropaneTanks.com. This Shipping Policy outlines how we process, handle, and deliver orders placed on our website. Our goal is to provide fast, safe, and reliable shipping for all propane tanks, accessories, and related equipment.

1. Order Processing Time

• All orders are processed within 1–3 business days after payment is confirmed.
• Orders placed on weekends or holidays will be processed on the next business day.
• Custom, oversized, or special-order propane tanks may require additional processing time.
• You will receive a confirmation email with your order details and tracking information once your order ships.

2. Shipping Methods

We partner with trusted freight carriers and logistics companies to ensure safe delivery of propane tanks and accessories.

Our primary shipping methods include:

• Standard Ground Shipping (for small items and accessories)
• Freight Shipping (for large tanks such as 120G, 250G, 500G, and 1000G)
• LTL / Heavy Equipment Delivery (commercial and industrial orders)

Shipping method is automatically determined based on item weight, size, and destination.

3. Shipping Rates

Shipping rates vary based on:

• Product weight and dimensions
• Delivery address
• Freight zone charges
• Residential vs. commercial delivery

You will see the exact shipping cost calculated at checkout.
Some promotional items may qualify for discounted or free shipping.

4. Delivery Timeframes

Estimated delivery times:

• Small items: 3–7 business days
• Residential propane tanks: 5–12 business days
• Commercial/industrial tanks: 7–15 business days
• Rural or remote areas: May require additional transit time

While we strive to meet all estimated timelines, delays may occur due to weather, carrier issues, or high order volumes.

5. Freight Delivery Requirements

Most propane tanks (120G and above) are shipped via freight.
To ensure a smooth delivery experience:

5.1 Customer Responsibilities

Customers receiving freight deliveries must:

• Provide accurate delivery information
• Ensure the delivery location is accessible to large trucks
• Be available for delivery appointment scheduling
• Inspect the shipment upon arrival

5.2 Liftgate Service

• Tanks under 420 lbs may qualify for liftgate delivery.
• Larger tanks require forklift or onsite equipment for unloading.

If you need liftgate service, please contact us before ordering.

6. Order Tracking

Once your order ships, you will receive a tracking number via email.
You can monitor shipment progress directly through the carrier’s website.

If you have not received your tracking information within 3 business days, please contact our support team.

7. Shipment Inspection & Damages

We recommend inspecting your order immediately upon delivery.

If your shipment arrives damaged:

• Note the damage on the delivery receipt
• Take clear photos of the damaged area
• Refuse delivery if damage is severe
• Contact us within 24–48 hours at info@dailypropanetanks.com

We will work with the carrier to resolve the issue and arrange a replacement when applicable.

Failure to report damage promptly may limit our ability to assist with claims.

8. Incorrect or Missing Items

If your order arrives with missing or incorrect items, notify us within 72 hours of delivery.
We will verify the issue and correct it as quickly as possible.

9. Shipping Restrictions

Due to safety regulations, we do not ship filled propane tanks.
All tanks are delivered empty and purged unless specified.

We also cannot ship to:

• P.O. Boxes
• APO/FPO addresses
• Countries outside the United States (unless otherwise stated)

Some states may require additional compliance steps for propane equipment deliveries.

10. Refused Deliveries

If a shipment is refused without prior authorization, the customer may be responsible for:

• Return freight charges
• Restocking fees
• Redelivery fees (if applicable)

11. Contact Us

For questions regarding your order, shipping details, or special delivery requests, please contact our support team:

📧 Email: info@dailypropanetanks.com
🌐 Website: https://dailypropanetanks.com/

We are here to ensure your delivery is smooth, safe, and hassle-free.

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